
2.2 - Create Your Chat & Voice Assistant
2.2.1 - Prompting Guide - Best Practices
2.3 - Creating a Voice Widget and deploying on your website
2.4 - Deploying Chat Assistant With Active Tag - Live Chat
2.4a - Deploying Chat Assistant With Active Tag - SMS, Instagram, FB and Whatsapp
2.5 - Purchasing & Assigning a Phone Number To AI Caller
2.5.1- Importing A Number From Twilio - US & International Users
2.6 - Deploying AI Call Assistant - Inbound Call & Outbound Call
2.7 - Automated Post Call Tags Applied By Agyaa - You don't need to do anything here
1.1 Creating Tool - Adding & Removing Tags
1.2 Creating Tool - Live Call Transfer Cold/Warm
1.3 Creating Custom Tool - Extract Data and fill Custom Values plus much more
1.4 Inbound Web Hook - For inbound Calls Contact Information for Assistant
1.5 Post Call Web Hook - Send Call Transcript and Trigger Workflows
To provide a clear and concise set of instructions for team members to create and activate a Round Robin calendar, ensuring that AI assistants can book appointments effectively. This SOP aims to minimize misunderstandings and errors while maximizing productivity and accuracy in task execution.
Log into the system where the calendar needs to be created.
2. Create a New Calendar
Click on the option to create a new calendar.
Choose the "Round Robin" option for flexibility.
Select a team member from the previously created team who will be associated with this calendar.
Enter a name for the calendar. It can be a descriptive name or a random number for testing purposes.
Specify the meeting duration as 30 minutes.
6. Define Booking Availability
Set the booking availability to Monday through Friday, from 8 AM to 5 PM Central Time.
Click on the "Confirm" button to finalize the creation of the calendar.
Ensure that the calendar status is set to "Published."
If it shows "Draft," click on the three dots next to the calendar name and select "Activate Calendar."
Activation Requirement: If the calendar is not activated, appointments cannot be booked. Always verify the calendar status after creation.
Time Zone Awareness: Ensure that the time zone (Central Time) is correctly set to avoid scheduling conflicts.