Getting Started
Account & Billing
Technical Support
1.2 - Domain connection errors
Email Sending Issues
1.4 - Workflow Not Triggering
1.5 - SMS Not Delivering
1.6 - Funnel Not Publishing
Automation & CRM Help
2.2 - Create Your Chat & Voice Assistant
2.2.1 - Prompting Guide - Best Practices
2.3 - Creating a Voice Widget and deploying on your website
2.4 - Deploying Chat Assistant With Active Tag - Live Chat
2.4a - Deploying Chat Assistant With Active Tag - SMS, Instagram, FB and Whatsapp
2.5 - Purchasing & Assigning a Phone Number To AI Caller
2.5.1- Importing A Number From Twilio - US & International Users
2.6 - Deploying AI Call Assistant - Inbound Call & Outbound Call
2.7 - Automated Post Call Tags Applied By Agyaa - You don't need to do anything here
Tutorials & Training
1.1 Creating Tool - Adding & Removing Tags
1.2 Creating Tool - Live Call Transfer Cold/Warm
1.3 Creating Custom Tool - Extract Data and fill Custom Values plus much more
1.4 Inbound Web Hook - For inbound Calls Contact Information for Assistant
1.5 Post Call Web Hook - Send Call Transcript and Trigger Workflows
Submit a Ticket
Live Chat / Virtual Support
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System Status
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1.4- Workflow Not Triggering
If your automation workflow is not triggering as expected inside your Go High Level CRM, review the
common causes below to identify and resolve the issue quickly.
Trigger Conditions Not Met
Verify that the correct trigger is selected (Form Submitted, Tag Added, Appointment Booked, etc.).
Make sure the contact actually completed the required action.
Double-check filters such as pipeline stage, tags, or specific forms.
Workflow Not Published
Ensure the workflow is turned ON.
After editing, click Save and confirm it is active.
Contact Already in Workflow
Some workflows are set to allow contacts only once.
Enable “Allow Multiple” if you want repeated entries.
Incorrect Trigger Settings
Check if the trigger is set to “Added” vs “Removed” (for tags or stages).
Make sure the right pipeline or calendar is selected.
Time Delay Settings
Review if a delay step is preventing immediate execution.
Check time zone settings inside your account.
If the issue persists, test using a dummy contact and submit a support ticket with workflow screenshots
for faster troubleshooting.