Getting Started
Account & Billing
Technical Support
1.2 - Domain connection errors
Email Sending Issues
1.4 - Workflow Not Triggering
1.5 - SMS Not Delivering
1.6 - Funnel Not Publishing
Automation & CRM Help
2.2 - Create Your Chat & Voice Assistant
2.2.1 - Prompting Guide - Best Practices
2.3 - Creating a Voice Widget and deploying on your website
2.4 - Deploying Chat Assistant With Active Tag - Live Chat
2.4a - Deploying Chat Assistant With Active Tag - SMS, Instagram, FB and Whatsapp
2.5 - Purchasing & Assigning a Phone Number To AI Caller
2.5.1- Importing A Number From Twilio - US & International Users
2.6 - Deploying AI Call Assistant - Inbound Call & Outbound Call
2.7 - Automated Post Call Tags Applied By Agyaa - You don't need to do anything here
Tutorials & Training
1.1 Creating Tool - Adding & Removing Tags
1.2 Creating Tool - Live Call Transfer Cold/Warm
1.3 Creating Custom Tool - Extract Data and fill Custom Values plus much more
1.4 Inbound Web Hook - For inbound Calls Contact Information for Assistant
1.5 Post Call Web Hook - Send Call Transcript and Trigger Workflows
Submit a Ticket
Live Chat / Virtual Support
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System Status
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1.4 - Email Sending Issues
If your emails are not sending properly from your system, review the common causes below to quickly identify and fix the issue inside your Go High Level CRM account.
1. SMTP Not Connected Properly
Ensure your SMTP provider (Mailgun, SendGrid, Gmail, etc.) is correctly integrated.
Verify API keys and SMTP credentials are entered accurately.
2. Domain Not Authenticated
Confirm SPF, DKIM, and DMARC records are added to your domain DNS settings.
Missing authentication records can cause emails to fail or land in spam.
3. Email Limits Reached
Check if your email provider has daily or monthly sending limits.
Upgrade your plan if you are exceeding your allocated quotq
4.Emails Going to Spam
Avoid spam-trigger words and excessive links.
Warm up your domain before sending bulk campaigns.
Maintain clean contact lists to protect sender reputation.
5. Unverified Sending Address
Make sure the “From” email address is verified with your SMTP provider.
If the issue continues, submit a support ticket with error screenshots and your sending domain details for faster resolution.