Support Home

1.1 For Tech Support Add Our WhatsApp

Getting Started

1.1 After Purchase – What Happens Next?


1.2 Initial Setup Checklist

1.3. Onboarding Call Booking

Account & Billing

FAQs

Technical Support

1.1 - Log in issues

1.2 - Domain connection errors

Email Sending Issues

1.3 - Email Sending Issues

1.4 - Workflow Not Triggering

1.5 - SMS Not Delivering

1.6 - Funnel Not Publishing

1.6 - Setup Client Rebilling & Wallet

Automation & CRM Help

2.1 - Create a Knowledge Base

2.2 - Create Your Chat & Voice Assistant

2.2.1 - Prompting Guide - Best Practices

2.3 - Creating a Voice Widget and deploying on your website

2.4 - Deploying Chat Assistant With Active Tag - Live Chat

2.4a - Deploying Chat Assistant With Active Tag - SMS, Instagram, FB and Whatsapp

2.5 - Purchasing & Assigning a Phone Number To AI Caller

2.5.1- Importing A Number From Twilio - US & International Users

2.6 - Deploying AI Call Assistant - Inbound Call & Outbound Call

2.7 - Automated Post Call Tags Applied By Agyaa - You don't need to do anything here

2.8 - How To Change Voice & Languages

Tutorials & Training

1.1 Creating Tool - Adding & Removing Tags

1.2 Creating Tool - Live Call Transfer Cold/Warm

1.3 Creating Custom Tool - Extract Data and fill Custom Values plus much more

1.4 Inbound Web Hook - For inbound Calls Contact Information for Assistant

1.5 Post Call Web Hook - Send Call Transcript and Trigger Workflows

1.6 Set up Custom Voicemail

Submit a Ticket

1.1 No Active CRM Connection Error on Subaccount

1.2 Agyaa Can Not Book Appointments

1.3 Agyaa Not Able To Transfer Calls

1.4 Agyaa Not Saving Name, Email, Phone and Address

1.5 Agyaa Not Filling Custom Fields With Custom Tools

1.6 Chat AI Not Responding

1.7 Unable To Buy A Phone Number in Agyaa

Live Chat / Virtual Support

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System Status

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1.1 -  After Purchase – What Happens Next?

Key Steps

1. Account Setup Timeline

  • Access your GoHighLevel account.

  • If you do not have a sub-account, create one

2. Navigate to Settings

  • Immediately after your purchase on ghlautomation.tech, you will receive an order confirmation email.

  • Within 15–30 minutes, your account request is processed in the system.

  • Full Go High Level CRM sub-account setup is typically completed within 2–6 hours (depending on package and

  • customization level).

  • If custom workflows, funnels, or white-label branding are included, setup may take up to 24 hours.

  • Once setup is complete, you will receive a confirmation email stating your system is ready.

3. Onboarding Email Details

Your onboarding email will include:

  • Welcome message and next-step instructions

  • Overview of your Go High Level CRM dashboard

  • Links to book your onboarding or strategy call

  • Setup checklist (business info, integrations, domain, phone number, etc.)

  • Support contact details for technical assistance

    This email ensures you know exactly how to start using your CRM automation tools effectively.

4. Access Credentials Delivery

  • Login URL for your CRM account

  • Username (registered email)

  • Temporary password (with instructions to reset securely)

  • Admin access details (if applicable)

  • Instructions to connect integrations like Stripe, Facebook, or SMS

After logging in, you can begin managing leads, automations, funnels, and campaigns inside your fully configured system.

Agyaa onboarding

Support Portal

Onboarding