Getting Started
Account & Billing
Technical Support
1.2 - Domain connection errors
Email Sending Issues
1.4 - Workflow Not Triggering
1.5 - SMS Not Delivering
1.6 - Funnel Not Publishing
Automation & CRM Help
2.2 - Create Your Chat & Voice Assistant
2.2.1 - Prompting Guide - Best Practices
2.3 - Creating a Voice Widget and deploying on your website
2.4 - Deploying Chat Assistant With Active Tag - Live Chat
2.4a - Deploying Chat Assistant With Active Tag - SMS, Instagram, FB and Whatsapp
2.5 - Purchasing & Assigning a Phone Number To AI Caller
2.5.1- Importing A Number From Twilio - US & International Users
2.6 - Deploying AI Call Assistant - Inbound Call & Outbound Call
2.7 - Automated Post Call Tags Applied By Agyaa - You don't need to do anything here
Tutorials & Training
1.1 Creating Tool - Adding & Removing Tags
1.2 Creating Tool - Live Call Transfer Cold/Warm
1.3 Creating Custom Tool - Extract Data and fill Custom Values plus much more
1.4 Inbound Web Hook - For inbound Calls Contact Information for Assistant
1.5 Post Call Web Hook - Send Call Transcript and Trigger Workflows
Submit a Ticket
Live Chat / Virtual Support
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System Status
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1.5 - SMS Not Delivering
If your SMS messages are not delivering properly inside your Go High Level CRM, review the common reasons below to quickly identify and resolve the issue.
1. Phone Number Not Verified or Registered
Ensure your sending number is properly configured.
For US numbers, confirm A2P 10DLC registration is approved.
Unregistered numbers may result in message blocking.
2. Insufficient Wallet Balance
Check your SMS balance or billing wallet.
Low or zero balance will prevent messages from sending.
3. Invalid Contact Number
Verify the contact’s phone number format (include country code).
Remove extra spaces or special characters.
4. Carrier Filtering
Avoid spam-like wording, excessive links, or all caps.
Do not include prohibited content.
High complaint rates can trigger carrier blocking.
If issues continue, submit a support ticket with the contact number, message content, and screenshot of the error log for faster assistance.